Job Summary:

The Marketing Executive is responsible for supporting the Sales & Marketing department in administrative and operational tasks to ensure smooth business operations. This role involves handling documentation, coordinating with customers, processing orders, managing market data, and assisting in sales-related activities to improve overall business performance.

Key Responsibilities:

Documentation and Customer Communication

• Organise, archive, and track department-related documents.
• Respond to customer emails and inquiries within an effective timeframe.

Order and Shipment Processing

• Handle and organise shipment and order documentation.
• Ensure order accuracy and timely processing.

Customer Database Management

• Maintain and update customer contact information.
• Ensure customer records are accurately recorded and accessible.

Administrative Support

• Assist sales personnel with internal administrative tasks.
• Support the Sales Manager with additional assignments as required.

Sales Support & Coordination

• Assist in processing sales transactions and internal company operations related to sales.
• Coordinate with internal teams to facilitate smooth sales processes.

Sales Reporting & Analysis

• Provide regular sales performance reports for the sales team and department heads.
• Assist in analysing sales trends and performance data.

Departmental Support & Coordination

• Collect, compile, and analyse market trends, pricing, competitor products, and industry developments.
• Identify potential new products, alternative suppliers, and customer trends.
• Prepare analytical reports to support business decisions and marketing strategies.

Job Requirements:

• Diploma or Degree in Biotechnology, Business Administration, Marketing, or a related field.
• 1-2 years of experience in sales support, marketing, or administrative roles preferred.
• Strong organizational and documentation skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Good communication skills in both written and spoken.
• Ability to work independently and meet deadlines.
• Strong attention to detail and accuracy in handling data.

Work Conditions & Benefits:

• Office-based role with occasional meetings or coordination tasks.
• Standard working hours as per company policy.
• Career development opportunities within the company.
• Competitive salary and benefits package.