Administration

• To provide administrative support to the Business Development Unit

• To support and assist the Business Development Unit with the development and distribution of

marketing materials and events as required

• To support ad-hoc BD reporting and meetings

• To take minutes of meetings as required

• To identify and communicate with potential business leads for the organization

• To make appointments for the Business Development representatives to meet with employers through

sales calls, marketing, social media and other forms of marketing

• To support the Business Development function with recording clients information and business via CRM

system and other systems where appropriate, and to ensure that the database are updated regularly

• To act as link between the organization and the clients to ensure clients take more interest in products

and services rendered by the business organization

 

Customer Service

• To ensure good communications with employers, providing timely and responsive feedback against

enquiries, proactively marketing the service’s offer, as directed

• To respond to inquiries made by clients about company products and services in a timely and friendly

manner

• To contact clients as required

• To promote services and products

• To carry out cold calling

• To liaise with other department/unit as and when necessary to support the Business Development Unit