Website Nova Laboratories Sdn Bhd

Job Responsibilities:
- Assist in developing and implementing the company’s marketing plans.
- Manage and create social media content (text, feed cover pictures, videos) for various digital platforms to build brand awareness and lead generation.
- Assist in creating persuasive, clear, and compelling content for marketing collateral such as brochures, videos, and more.
- Assist in planning roadshows and local and international expo.
- Handle customer inquiries, feedback, and complaints promptly and effectively using WhatsApp, email, and phone calls.
- Responsible for documenting customers’ needs, communicating, and liaising with all relevant departmental heads to ensure customer requirements are understood and fulfilled.
- Maintain good customer relationships and satisfaction by providing timely responses.
- Perform other duties as assigned.
Job Requirements:
- Prior experience can be a plus, but a good attitude coupled with the willingness to learn and adapt is more important.
- Respect for people and ideas.
- Good English writing skills is a must. An ability to write in Bahasa Melayu. (Possessing fluency in Mandarin would be an added advantage).
- Organised and have good attention to detail.
- Bachelor’s degree in Nutrition or any science discipline.
Additional:
- Passionate about improving health by providing guidance on good nutrition and a healthy lifestyle.
- Creative: able to see other perspectives and to use imagination to try out new approaches.
- Enthusiastic: presenting a positive and zealous attitude.
- Persistent: continues firmly in the face of adversity or problems and able to work under pressure.