Job Descriptions:

• Customer Acquisition: Identifying and prospecting new customers, such as retailers, distributors, spas, salons, and other potential sales channels, to expand the company’s market reach and increase sales opportunities.
• Sales Presentations and Demonstrations: Conducting product presentations, demonstrations, and training sessions for potential customers to showcase the features and benefits of cosmetic products. This may involve explaining product formulations, demonstrating application techniques, and addressing customer questions or concerns.
• Account Management: Building and maintaining strong relationships with existing customers to maximize sales opportunities and ensure customer satisfaction. This includes understanding customer needs, providing personalized recommendations, and offering ongoing support to address any issues or concerns.
• Order Management: Processing customer orders, managing order fulfillment processes, and coordinating with internal teams, such as production, logistics, and customer service, to ensure timely delivery and meet customer expectations.
• Payment Collection: Ensure timely payment by coordinating with customers to establish payment arrangements within specified time frames.
• Sales Planning and Forecasting: Developing sales plans and strategies to achieve revenue targets and increase market share. This involves analyzing market trends, setting sales objectives, and forecasting sales volumes based on historical data and market insights.
• Market Research and Analysis: Conducting market research to identify emerging trends, competitive activities, and consumer preferences in the cosmetics industry. This information is used to inform sales strategies, product positioning, and promotional efforts.
• Promotional Activities: Collaborating with marketing teams to plan and execute promotional campaigns, events, and initiatives to drive product awareness, generate leads, and stimulate sales growth. This may include participating in trade shows, exhibitions, and other industry events.
• Sales Reporting and Analysis: Tracking sales performance metrics, such as sales volume, revenue, and profitability, and preparing regular reports for management. Analyzing sales data to identify trends, evaluate performance, and make recommendations for improvement.
• Product Knowledge and Training: Maintaining up-to-date knowledge of cosmetic products, ingredients, and industry trends to effectively communicate product features and benefits to customers. Providing training and product education to sales team members and customers as needed.
• Compliance and Ethics: Ensuring compliance with company policies, industry regulations, and ethical standards in all sales activities. This includes adhering to pricing guidelines, avoiding deceptive sales practices, and upholding the company’s reputation and integrity.