• Handle all sales documentation, customer enquiries & request promptly, accurately and professionally.
• Work as a team to support sales operations and inventory management.
• Issue quotations and invoices to customer.
• Maintain relationship with existing customers and develop new business.
• Attend product training and constantly study latest product information.
• Feedback latest customer trends and propose sales ideas to Management.
• Follow up with customer orders on a timely and professional manner.
• Provide exceptional customer service to all existing and potential customers.
• Clearly explain and educate customers on product features and benefits while making best product proposal or solution to fit customer budget and lifestyle.
• Attend roadshows on schedules basis.
• Handling and resolving customer complaints regarding clients’ products and customer service problems.
• Providing customers with the organization’s service and product information.
• Identifying, escalating priority issues and reporting to the high-level management