· End to end airline operation – Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all corporate and travel agent queries
· To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service. To be able to deal with customers and meet customer requirements
· Work Environment – 24*7
· Language: Should be fluent in spoken English & Native Korean.
· Fresher or Minimum 6 months of experience in the travel industry.